Consulting Services

We can also create unique, custom service offerings depending on your team's needs. Our deep expertise in UX strategy, user research, service design, and UX design can be applied flexibly in both limited and extended engagements. Pricing for these engagements depend on the scope of the engagement, but typically projects range from $40K–200K USD. Contact us to learn more.

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We practice what we preach. We don’t just talk about the importance of testing with real users, on real tasks, in real life business situations: we do it. Every week, somewhere around the globe, NN/g team members are conducting research that informs the three pillars of our business: training, consulting and research. In that work we have:

• Tested over 2,000 different interfaces
• Observed more than 4,000 users—in person—in 18 countries and 5 continents
• Analyzed thousands of hours of recorded user observations sessions
• Conducted countless diary studies, focus groups and remote user tests

Our collective experience will save you time… and money. Making technology easier to use is no longer a nice-to-have. Useful, usable products make money. And our expertise can help your team achieve their design goals quicker and easier than going it alone. Choosing NN/g means you benefit directly from our:

• Finely tuned methodology: We have an arsenal of proven tools at our disposal and know how and where to apply each one, taking the guesswork out of how to achieve the optimal design solution to meet your business goals.
• Comprehensive body of knowledge: We've taken the results of our decades of research and testing and distilled it down into actionable guidelines, best practices and proven methodologies. Our research library, containing over 50 published reports, 30 books and an email newsletter archive dating back to 1995 is unrivaled.
• Practical approach: Our approach is 100% practical, useful and actionable. Whether you attend one of our UX Conferences or invite us to consult at your place of business, the training you will receive can be put into action immediately so that you can see the results.

Our people are the best in the business. At NN/g there is no “B Team.” When we dispatch consultants to work with you and your team, or when you attend a virtual training, you are learning directly from some of the best-educated and most experienced minds in the business.