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Check your server's current availability status.
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Reports of server uptime from our custom-built monitoring service.
Contact Information
Ways to contact the various Site5 departments.
Backstage
Use Backstage to manage all aspects of your account including submitting tickets to our Genius Team.
Knowledge Base
Searchable database of common questions and support issues. If you think of something that is missing from here, let us know and we'll add it.
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Do you have a question not answered in our
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Official Maintenance and Outage Notices
The official source for up to the minute information from our operations crew regarding outages, maintenance and other tangy technical tidbits.
Want to read more about our policies?
Service Agreement
A legal contract between Site5 and all customers.
Terms of Service (TOS)
Specific rules and regulations governing use of Site5 services.
Domain Registration Agreement
Agreement for domain names registered through Site5.
Resource Usage Policies (RUP)
Specific rules and regulations governing resource usage.
Guarantees
Detailed explanations of and terms pertaining to our three guarantees.
Privacy Policy
Guidelines and explanations about how we use the information we collect.